Terms and Conditions for AutoSupport

Last updated: 2nd of October, 2024
1. Introduction
Welcome to AutoSupport (https://autosupport.koiztech.com). By using our service, you agree to these Terms of Service.

2. Description of Service
AutoSupport is a SaaS product that allows customers to automate their email support workflows.

3. User Accounts
To use AutoSupport, you must create an account. You are responsible for maintaining the confidentiality of your account information.

4. Ownership and Usage Rights
When purchasing a package, users gain the right to use AutoSupport to automate their email support workflows. Users do not have the right to resell the service.

5. Refund Policy
Users can request a full refund within 14 days of purchase.

6. Data Collection
We collect personal information including name, email, and payment information. We also use web cookies. For more details, please refer to our Privacy Policy.

7. Prohibited Activities
Users may not:
Violate any laws while using the service
Attempt to gain unauthorized access to the service
Use the service to distribute malware or other harmful content

8. Termination
We reserve the right to terminate or suspend access to our service for violations of these Terms.

9. Changes to Terms
We may update these Terms from time to time. We will notify users of any changes via email.

10. Governing Law
These Terms shall be governed by the laws of the United Arab Emirates.

11. Contact Information
For any questions regarding these Terms, please contact us at contact@koiztech.com.